Why Email Still Works
Email marketing for gyms:
- 4x higher conversion than social
- Direct to member inbox
- Automated once set up
- Highly measurable
- Cost-effective
Email Types You Need
1. Transactional (Automated):
- Welcome emails
- Payment receipts
- Session confirmations
- Renewal reminders
- Password resets
2. Lifecycle (Triggered):
- New member onboarding series
- Inactive member re-engagement
- Pre-expiry sequence
- Win-back campaigns
- Birthday/anniversary
3. Promotional (Scheduled):
- Monthly newsletter
- Special offers
- Event announcements
- New program launches
- Referral campaigns
The Essential Email Sequences
Welcome Series (5 emails):
- Email 1 (Day 0): Welcome + quick start guide
- Email 2 (Day 1): App download + features
- Email 3 (Day 3): Meet your trainer
- Email 4 (Day 7): First week check-in
- Email 5 (Day 14): Feedback request
Renewal Series (5 emails):
- Email 1 (Day -60): Early bird offer
- Email 2 (Day -30): Benefits reminder
- Email 3 (Day -14): Urgency message
- Email 4 (Day -7): Final reminder
- Email 5 (Day -3): Last chance
Re-engagement Series (3 emails):
- Email 1 (Day 7 inactive): "We miss you"
- Email 2 (Day 14): Special offer
- Email 3 (Day 21): Final reach out
Email Templates
Welcome Email:
Subject: Welcome to [Gym Name]! š Your Fitness Journey Starts Now
Hi [Name],
WELCOME! You just made the best decision of [Month].
Here's what happens next:
š± Download our app: [Link]
š
Book your free assessment: [Link]
š Your trainer: [Trainer Name]
[Image: Gym facilities]
First Workout Checklist:
ā Comfortable workout clothes
ā Water bottle
ā Towel
ā Positive attitude!
Need help? Just reply to this email.
See you at the gym!
[Your Gym Name] Team
Renewal Reminder:
Subject: [Name], Your Membership Ends in 30 Days
Hi [Name],
Time flies when you're getting fit! Your membership expires on [Date].
RENEW NOW and get:
š 10% early renewal discount
š Free PT session
š Priority class booking
[Your achievements so far:]
⢠Visits: [Number]
⢠Classes attended: [Number]
⢠Months as member: [Number]
Don't lose your progress. Renew today.
[RENEW NOW BUTTON]
Questions? Reply or call [Number].
[Your Gym Name] Team
Monthly Newsletter Structure
Format:
- Header: Gym news/update
- Member Spotlight: Transformation/testimonial
- Fitness Tip: Educational content
- Upcoming Events: Classes/events
- Offer: Current promotion
- Social Proof: Reviews/wins
Length: 500-700 words, scannable
Subject Line Best Practices
What Works:
- Personalization: "[Name], your..."
- Numbers: "5 ways to..."
- Urgency: "Last 48 hours..."
- Questions: "Are you making this mistake?"
- Emojis (sparingly): "š Big news..."
What Doesn't Work:
- ALL CAPS
- Excessive punctuation!!!
- Clickbait that doesn't deliver
- Too long (keep under 50 characters)
Segmentation Strategy
Segment By:
- Membership status (active, expired, frozen)
- Tenure (new, established, loyal)
- Engagement (high, medium, at-risk)
- Membership type (basic, premium, PT client)
- Interests (classes, weights, cardio)
Metrics to Track
Essential KPIs:
| Metric | Target |
|---|---|
| Open Rate | >25% |
| Click Rate | >3% |
| Unsubscribe | <0.5% |
| Conversion | >1% |
A/B Testing Ideas
Test:
- Subject lines
- Send times
- CTA button text
- Email length
- Personalization level
- Image vs text
Compliance (India)
Requirements:
- Easy unsubscribe
- Privacy policy link
- Physical address
- Clear sender identity
- Permission-based
Tools & Technology
Email Platforms:
- Mailchimp (small-medium)
- Sendinblue/Brevo (transactional)
- ActiveCampaign (automation)
WTF Powered Integration:
- Automated triggers
- Template library
- Segment sync
- Performance tracking
Quick Wins
This Week:
- Set up welcome email
- Create renewal reminder
- Segment your list
- Clean inactive subscribers
This Month:
- Build welcome series
- Create renewal sequence
- Plan monthly newsletter
- Set up win-back campaign
Conclusion
Email marketing compounds over time. Set up automation once, optimize continuously, and watch conversions grow.
Start with welcome and renewal emails - they have the highest impact.